My order says delivered, but I can’t find it.
Please check around your mailbox, porch, apartment office, reception desk, or with neighbors first. If you still can’t locate it, contact 1776Gears Support with your OG order number and tracking number.
Use your tracking number to check the latest movement of your package. If you do not have a tracking number yet, you can request an update using your OG / ONEGEAR order number and checkout email.
Paste the tracking number from your shipping confirmation email and we’ll open a live tracking page for you.
Check your shipping confirmation email from 1776Gears. The tracking link is emailed once your package is prepared for dispatch.
It may take time for the carrier to post the first scan. Weather, weekends, and high shipment volume can also delay updates.
Please check around your mailbox, porch, apartment office, reception desk, or with neighbors first. If you still can’t locate it, contact 1776Gears Support with your OG order number and tracking number.
Tracking may not update immediately after label creation. Carriers sometimes need 2–5 business days to complete the first acceptance scan.
Usually, the live carrier page requires a tracking number. If you only have your OG order number, submit a tracking request and we’ll help check the shipment status.