Frequently Asked Questions (FAQs)

1. What type of products does 1776gears offer?

1776gears specializes in custom-designed, made-to-order fashion products. We offer original designs as well as personalized items created based on customer preferences.

2. Where are your products made?

All of our products are produced in the United States to ensure quality and reliable production standards.

3. How long does it take to process my order?

Orders typically take 1–2 business days to be produced and prepared before shipping.

4. How long does shipping take?

Shipping usually takes up to 7 business days, depending on your location and carrier conditions.

5. Can I change or cancel my order after placing it?

Orders can only be changed or canceled before production begins. Once production has started, changes or cancellations are not possible.

6. Do you accept returns or exchanges?

Because our products are custom-made, we do not accept returns or exchanges for size, color, or preference changes.
Returns are accepted only if the item is damaged, defective, or incorrect.

7. What if my item arrives damaged or incorrect?

Please contact us within 7 days of receiving your order and provide photos of the issue. We will review and offer a replacement or refund if approved.

8. How long does it take to fix or remake an item?

If a replacement or repair is approved, the estimated revision or re-production time is 7–10 business days.

9. Do you offer refunds?

Refunds are available only for approved cases involving damaged, defective, or incorrect items. Refunds are issued according to our Refund Policy.

10. How can I contact customer support?

You can reach us using the following contact details:

11. Is my personal information secure?

Yes. We take data protection seriously. Please refer to our Privacy Policy for details on how your information is collected and protected.