Return Policy

At 1776gears, all products are custom-designed and made-to-order, which means each item is created specifically for the customer. Please review our return policy carefully before placing an order.

Eligibility for Returns

Due to the custom nature of our products, we do not accept returns or exchanges for reasons such as incorrect size selection, color preference, or change of mind.

Returns or replacements are only accepted in the following cases:

  • The item arrives damaged

  • The item is defective

  • The item received is incorrect compared to the order placed

Reporting an Issue

If you experience any of the above issues, please contact us within 7 days of receiving your order.
To help us resolve the issue quickly, please provide:

  • Your order number

  • Clear photos showing the issue

  • A brief description of the problem

Repair / Replacement Time

Once your return or replacement request is reviewed and approved, the item will be repaired or re-produced.

The estimated revision or replacement time is 7–10 business days, as each item is custom-made to ensure quality and accuracy.

Return Shipping

In cases where the return is approved due to damage, defect, or incorrect item, we will provide instructions for return shipping if required. Customers should not send items back without prior approval.

Non-Returnable Items

The following items are non-returnable:

  • Custom or personalized products (unless defective or incorrect)

  • Items reported after the allowed return window

  • Items damaged due to misuse or normal wear and tear

Contact Us

If you have any questions about our return policy or need assistance, please contact us:

Thank you for choosing 1776gears. We appreciate your understanding and support.