Refund Policy

At 1776gears, customer satisfaction is important to us. Please read our refund policy carefully before placing an order.

Made-to-Order & Custom Products

All of our products are made-to-order and custom-designed based on customer selections.
Because of this, we do not accept returns or offer refunds for reasons such as incorrect size, color preference, or change of mind.

Damaged or Defective Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 -10  days of delivery.

To be eligible for a replacement or refund, please provide:

  • Your order number

  • Clear photos showing the issue

  • A brief description of the problem

Once reviewed and approved, we will offer:

  • A replacement at no additional cost, or

  • A refund, depending on the situation

Lost or Delayed Orders

If your order is significantly delayed or lost in transit, please contact us so we can assist in locating the shipment or providing a suitable resolution.

Refund Processing

Approved refunds will be issued to the original payment method.
Please allow 5–10 business days for the refund to be processed, depending on your payment provider.

Incorrect Shipping Information

1776gears is not responsible for refunds or replacements due to incorrect or incomplete shipping information provided by the customer.

Contact Us

If you have any questions regarding refunds or your order, please contact us:

Thank you for shopping with 1776gears. We appreciate your understanding and support.